Overview
At Hopebow, we are committed to delivering our high-quality, handwoven kidswear to you in a timely and efficient manner. Due to the handcrafted nature of our products, please read our Shipping and Delivery Policy carefully to understand how and when your order will be shipped and delivered.
Shipping Process
- Preparation Time: All our products are handwoven and require a certain amount of time to prepare. We aim to ship all orders within 2-3 business days from the order date. Business days do not include weekends or public holidays.
- Shipping Notification: Once your order is shipped, you will receive a shipping confirmation email that includes a tracking number, allowing you to monitor the delivery status of your package.
- Shipping Partners: We partner with reputable shipping companies to ensure your order arrives safely and on time. The choice of courier may vary depending on the destination of the shipment.
Delivery Times
- Domestic Orders: For orders within India, please allow 5-7 business days for delivery from the date of shipping. Delivery times may vary based on your location and the efficiency of your local postal service.
- International Orders: International shipping times vary by destination. Generally, international orders may take 10-20 business days to arrive. Please be aware that customs delays can further affect delivery times.
Shipping Costs
- Domestic Shipping: Shipping fees for domestic orders will be calculated and displayed at checkout based on the delivery address and order weight.
- International Shipping: International shipping rates apply to orders shipped outside India. These rates will be calculated and displayed at checkout. Please note, international customers are responsible for any customs duties, taxes, or fees incurred during shipping.
Special Considerations
- Handwoven Products: Due to the unique handwoven nature of our products, there may be slight variations in the production times. We appreciate your understanding and patience.
- Address Accuracy: Please ensure your shipping address is accurate and complete to avoid delays or issues with delivery.
- Contact Information: For any shipping and delivery inquiries, please contact our customer support team at [customer support email/phone number]. We are here to assist you with any questions or concerns.
Changes to Orders
- Modifying Orders: We understand that you may need to change your order after it has been placed. Please contact us immediately if you wish to modify your order. We cannot guarantee changes to orders once they have begun processing.
Conclusion
At Hopebow, we strive to ensure that your order arrives safely and in a timely manner. We appreciate your understanding of the care and time it takes to prepare our handwoven products. Thank you for choosing Hopebow for your kidswear needs.